Helpful information on bookings, ticket modifications, baggage policies, and refunds.
Once your reservation is confirmed and payment is authorized, your official e-ticket and airline PNR reference will be sent immediately to your contact email address.
Enter your 6-character PNR code and Last Name on our Manage Booking page to view seat numbers, schedule changes, and print itinerary documents.
Airline policy generally prohibits complete name changes. Minor spelling corrections may be permitted upon verification. Call (833) 576-2788 for assistance.
Refund eligibility depends on the fare class purchased (Refundable vs Non-refundable). Contact our support specialists at (833) 576-2788 to evaluate your ticket rules.